Legal Documents

Bigwim Terms and Conditions – Complete Usage Terms for Members

Please read these terms carefully before creating and using an account on bigwim. They define the rights and responsibilities of both you and us.

Last Updated: January 1, 2026
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bigwim presents all terms in clear, straightforward language

Key Highlights at a Glance

Key things to know before reading the full details

Account Eligibility

You must be at least 18 years old to register. Each person may only open one account. Providing accurate information is mandatory.

See Section 2

Payments & Withdrawals

Minimum deposit is BDT 100. Withdrawal requests are typically processed within 5 minutes. KYC verification may be required.

See Section 4

Bonuses & Promotions

Each bonus has its own wagering requirement. Accounts may be suspended if bonus abuse or fraud is suspected.

See Section 5

Betting Rules

All bets are final once confirmed and cannot be changed. Bets may be voided if suspicious activity is detected. Odds are subject to change at any time.

See Section 6

Privacy & Security

Your information is protected in accordance with our Privacy Policy. You are solely responsible for the security of your account.

See Section 7

Responsible Gaming

Bigwim is committed to responsible gaming. All protection tools — including deposit limits and self-exclusion — are available free of charge.

See Section 8
1

Introduction & Definitions

Welcome to bigwim.biz. These Terms and Conditions ("Terms") form a legal agreement between bigwim ("we", "the Company") and users of this platform ("you", "member"). By opening an account or using our services, you confirm that you fully accept these Terms.

Key definitions used throughout these Terms & Conditions:

  • "Platform" Refers to the bigwim.biz website, mobile app, and all associated digital services.
  • "Member" Refers to any individual who holds a registered and active account on bigwim.
  • "Funds" Refers to any monetary amount deposited in a member's account.
  • "Bet" Refers to any bet or wager placed through the platform.
  • "Bonus" refers to any promotional credit or benefit provided by bigwim.

Important: These Terms and Conditions may be updated at any time. When changes are made, bigwim will notify members via email or an on-platform notice. Continued use of the service after any update constitutes acceptance of the revised terms.

2

Account Registration & Eligibility

To open an account and access our services on bigwim, the following conditions must be met.

Age & Identity

  • Members must be at least 18 (eighteen) years of age at the time of registration.
  • Your name, date of birth, mobile number, and address must all be accurate and complete.
  • If required, bigwim may verify your age and identity at any time using your national ID or passport.

Single Account Policy

Only one account is allowed per person, household, or device. If multiple accounts are found, all of them will be closed and any funds held may be forfeited.

TermsRequirementsStatus
Minimum Age18 Years or Older Required
Valid Mobile NumberActive Bangladesh Number Required
Single AccountOne Per Person Required
Accurate InformationFalse Information Is Prohibited Required
Accounts Registered Under a Third PartyRegistering Under Another Person's Name Is Prohibited Prohibited
3

User Responsibilities

As a bigwim member, there are important responsibilities you are expected to uphold.

Account Security

Keep your password and login credentials strictly private. Sharing your account with anyone else is not allowed. If you notice any unauthorized access to your account, contact bigwim immediately. You are responsible for all activity that takes place on your account.

Update Information

If your mobile number, email, or address changes, update your account right away. bigwim is not responsible for any communication issues caused by outdated information.

Please Note: No bigwim employee will ever ask for your password or OTP by phone or message. If you receive such a call, it is a scam — please report it to our support team.

4

Payments, Deposits & Withdrawals

All financial transactions on bigwim are secure and transparent. Please follow the guidelines below.

Deposit

  • The minimum deposit is 100 (one hundred) BDT.
  • Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
  • Deposits are typically processed instantly. If there is a delay, please contact support.
  • Only use payment methods registered in your own name.

Withdrawal

  • Minimum withdrawal amount is BDT 500 (five hundred).
  • Withdrawals are typically completed within 5 to 30 minutes.
  • KYC (Know Your Customer) verification may be required before your first withdrawal.
  • It is recommended to use the same payment method for both deposits and withdrawals.

KYC Process: For large withdrawals or suspicious transactions, bigwim may request a national ID, passport, or driving license. This is done to protect you and to prevent money laundering and fraud.

Currency & Tax

Bigwim processes all transactions in Bangladeshi Taka (BDT). Members are solely responsible for complying with any applicable tax laws on winnings from betting.

5

Bonus & Promotion Terms

Bigwim offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which members are required to follow.

General Bonus Policy

  • All bonuses are intended for betting use only.
  • A specific wagering requirement must be met before a bonus can be withdrawn.
  • Bonuses are valid for a limited time only — any unused bonus will expire automatically once the deadline passes.
  • Bonuses will be cancelled if bonus abuse or arbitrage strategies are detected.

Welcome Bonus

New members making their first deposit are eligible for the welcome bonus. This bonus can only be claimed once. The wagering requirement is 5x (five times). Wagering must be completed within 30 days of receiving the bonus.

Regarding Bonus Abuse: If the same person uses multiple accounts or different identities to claim bonuses, all associated accounts will be closed and the relevant funds may be forfeited.

6

Betting Rules

The following rules apply to all bets placed on bigwim at all times.

Bet Placement & Settlement

  • Once a bet is confirmed, it cannot be changed or cancelled — except where the cash-out feature applies.
  • All bets will be settled based on the official result.
  • If an event is cancelled or abandoned, the bet will be voided and the staked amount refunded.
  • If incorrect odds are displayed due to a technical error, bigwim reserves the right to recalculate bets at the correct odds.

Maximum Bet Limit

A maximum bet limit applies to each event and market. These limits may vary by event and market, and bigwim reserves the right to change them at any time.

Live Betting

Odds in live betting change in real time. The odds at the moment a bet is confirmed are final. Bets may be rejected due to network delays — in such cases, the staked amount will be refunded.

7

Privacy & Data Protection

Bigwim takes your personal data seriously. Our privacy policy is an integral part of these Terms and Conditions.

  • Your data is protected with 256-bit SSL encryption.
  • Your information is never shared with third parties — except where required by law.
  • Your transaction and betting history are stored securely.
  • For more details, visit our Privacy Policy Read.

Data Deletion Request: You may request the deletion of your personal data at any time. However, we are legally required to retain certain information for a specified period.

8

Responsible Gaming Policy

Bigwim is strongly committed to Responsible Gaming. We want our members to enjoy betting as a source of fun, not a source of stress.

Protection Tools

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Betting will automatically stop once losses exceed a specified limit.
  • Session Limit: Set a limit on how long you spend betting in a single session.
  • Self-Exclusion: Option to close your account for anywhere from 24 hours to permanently.

To use these tools and learn more about responsible gaming, visit our Play Responsibly View page.

9

Prohibited Activities

The following activities are strictly prohibited on bigwim. Violations may result in account closure and forfeiture of funds.

  • Opening multiple accounts or operating an account under another person's identity.
  • Bonus abuse or exploiting system vulnerabilities.
  • Placing bets using match-fixing arrangements or insider information about match outcomes.
  • Money laundering or use of funds from illegal sources.
  • Attempting to hack or gain unauthorized access to any part of the platform.
  • Use of fraudulent payment methods.

If such activity is proven, bigwim reserves the right to notify the relevant authorities.

10

Dispute Resolution

If you have a dispute or complaint, please contact our support team first. Most issues are resolved at this stage.

Complaint Process

  1. Submit a detailed complaint via support chat or email at support@bigwim.biz.
  2. We aim to provide an initial response within 48 hours.
  3. Additional information may be requested if needed.
  4. If you are not satisfied with the resolution, the matter will be escalated to our senior compliance team.

Disputes regarding betting outcomes are resolved based on official sports data. All such decisions are final.

11

Amendments, Account Termination & Legal

Bigwim reserves the right to amend these terms and conditions at any time. Members will be duly notified of any changes.

Account Closure

You may request to close your account at any time. The account will be closed once all pending withdrawals have been processed. bigwim reserves the right to close any account without notice in the event of a terms violation.

Limitation of Liability

Bigwim's liability is limited in cases where service is disrupted due to technical issues, internet outages, or unforeseen circumstances. Members bear full responsibility for any financial losses resulting from betting.

Legal Jurisdiction: Any disputes arising from these Terms and Conditions will be resolved in accordance with international arbitration rules. If any provision is found to be unenforceable, the remaining terms will continue to apply.

If you have any questions about these terms, please contact our FAQ Page View or contact support.

Why Is Betting on bigwim Safe?

Our policies and technology work together to keep every bet you place secure.

Security

Encrypted Transactions

Every payment and piece of personal information you share is protected with 256-bit SSL encryption. No third party can access your data.

Transparency

Transparent Odds & Terms

There are no hidden terms on bigwim. The odds for every bet and the conditions of every bonus are clearly stated in plain, easy-to-understand language.

Speed

Fast Withdrawals

No waiting after you win — get your winnings sent to bKash or Nagad in as little as 5 minutes.

Support

24/7 Bangla Support

For any questions or issues, our Bengali-speaking support team is always ready to help. Average response time is just 2 minutes.

Responsibility

Responsible Gaming Tools

Deposit limits, loss limits, and self-exclusion — all tools are free. Because we want you to play happy.

License

Licensed & Audited

Bigwim is a licensed platform. Independent third parties regularly audit our odds and payouts to ensure fairness.

Got the terms down? Get started now!

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